Capabilities

The layers that make AI systems production-ready.

A model in a notebook is the easy part. We design and engineer across the whole stack — from infrastructure to the product surface — so AI is reliable, affordable, and safe to operate.

  • 1Application LayerAgents, workflows, interfaces
  • 2Orchestration LayerAgent runtime, tools, planning, memory
  • 3Retrieval LayerSearch, vector stores, knowledge graphs
  • 4Model LayerLLMs, embeddings, routing, fine-tunes
  • 5Observability LayerEvals, tracing, metrics, alerts, audits
  • 6Infrastructure LayerCloud, data, security, deployments
The stack

A system, not a feature.

Most AI projects fail in the gap between a working demo and a system that runs in production. We close that gap by engineering each layer below to a known standard — and wiring it into the systems you already operate.

01

Agent runtime & orchestration

We treat agents as software, not prompts. Control flow is explicit, tools are typed, and humans stay in the loop where it matters — so behavior is predictable and every run is explainable.

  • Planner / worker / reviewer orchestration for multi-step tasks
  • Typed tool calling with permissioning and sandboxed execution
  • Human-in-the-loop checkpoints for high-stakes steps
  • Structured, reproducible outputs with full run traces
02

Retrieval layer

Retrieval is engineered as its own system. Hybrid search balances keyword precision and semantic recall, chunking and indexing are deliberate, and responses are grounded with citations you can trace.

  • RAG pipelines with hybrid (keyword + vector) search
  • Deliberate chunking, indexing, and re-ranking strategies
  • Grounded responses with citations and traceability
  • Observability into what was retrieved, why, and its impact
03

Quality control & evaluation

We benchmark agent and LLM outputs against gold standards, track regressions across prompt, model, and logic changes, and flag unsafe or incorrect outputs before they reach users.

  • Evaluation datasets and automated scoring
  • Regression tracking across prompt / model / logic changes
  • “Red flag” detection for unsafe or incorrect outputs
  • Analytics that make quality trends visible over time
04

Cost controls & unit economics

AI is only valuable if it’s affordable at scale. We route work to the right model, cut token burn with caching and batching, and instrument cost and latency per feature, tenant, and workload.

  • Model routing — cheap models for routine steps, premium for high-impact
  • Caching, batching, and scheduling to reduce token burn
  • Cost and latency instrumentation per feature / tenant / workload
  • Unit-economics visibility to protect margin per customer
05

Production patterns, observability & rollout

Everything we ship is built to be operated: clean APIs, structured logging and observability, multi-tenant architecture, and staged rollouts behind feature flags that integrate with the systems you already run.

  • Clean APIs and integration into existing systems
  • Structured logging, tracing, and observability
  • Multi-tenant architecture and access patterns
  • Feature-flagged rollouts with safe, fast rollback
06

Governance & model risk

We build with governance in mind from the start: clear data handling, documented model risk, and contracts that respect controller / processor boundaries — aligned with the EU AI Act timeline and the NIST AI Risk Management Framework.

  • EU AI Act-aware delivery and documentation
  • Model-risk identification, controls, and monitoring (NIST AI RMF)
  • Controller / processor clarity and sub-processor controls
  • Auditability: who produced an output, and why
Grounded in delivery

Built by a team that has shipped this before.

Selected experience from prior work across financial services, industry, media, and mobility — the basis for how we engineer today.

7enterprises & platformsSelected experience across finance, industry, media, and mobility.
40+languages, in voiceReal-time voice agents shipped for sales and support.
1B+valuation platformEnd-to-end ML infrastructure operated for a European mobility leader.
6capability areasAgents, retrieval, voice, applied ML, platform, and governance.
Let’s talk

Want to go deeper on any layer?

Bring your architecture, constraints, and the part that worries you. We’ll tell you what we’d build, what we’d reuse, and where the real risk is.