All work
Voice & MultimodalSales & support

Real-time voice agents across 40+ languages

Natural, human-like voice agents for sales and support — low-latency, multilingual, and integrated with enterprise data, including Gemini Enterprise on Google Cloud.

2026

Challenge

Real-time voice is unforgiving. Latency is felt in milliseconds, interruptions have to be handled gracefully, and the agent must reach into live enterprise data mid-conversation. For sales and support across many languages, “good enough” patterns from text simply don’t survive.

Approach

We delivered real-time voice agents with natural, human-like interaction across 40+ languages, including Gemini Enterprise deployments in partnership with Google Cloud. The focus was engineering: holding a strict latency budget, handling turn-taking and barge-in, and integrating cleanly with enterprise data so the conversation is grounded and useful.

System design

  • Low-latency streaming speech pipeline with explicit latency budgets
  • Turn-taking and barge-in handling for natural conversation
  • Multilingual support spanning 40+ languages
  • Integration with enterprise data and downstream systems

What we delivered

  • Production voice agents for sales and support
  • Natural, low-latency, multilingual interaction
  • Gemini Enterprise deployment on Google Cloud
  • Seamless integration with enterprise data sources

Why it mattered

Voice only works when it feels human and stays grounded. By engineering latency, turn-taking, and data integration together, the agents hold real conversations at scale — across languages and channels — instead of reading from a script.

Let’s talk

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